I have not received the SMS
In case you are waiting for the SMS and it doesn't arrive after a few minutes, check:
Please enter the mobile phone number correctly and try again.
If you are setting it correctly:
- Check our Service Status website to see if there is a general issue affecting the receipt of SMS.
- Make sure you don't block SMS from some senders, or that your cell phone doesn't have phone SPAM blocking software.
- Add your mobile 600 12 47 12 to your contact list and try again.
- Contact your telephone company to verify that the SMS entry on your mobile phone 600 12 47 12 is not being blocked.
There seems to be a problem with your ID and / or phone number
Check that the identification document and phone number you provided are associated. For example, if you have changed your mobile phone number or have a family member associated with it, you will need to modify your Mobile idCAT data.
Mobile number must be a numeric value
Check that there are no blanks in front of or behind your mobile number.
