If you have any specific doubts about the online management or procedure you are carrying out , you will have to contact the organization with which you were doing it. Consult the web address of the electronic headquarters of the bodies of Catalonia to get in touch.

process and operation on how to access a procedure with idCAT

The idCAT Mòbil is an identification system that will allow you to do most of the management and procedures with the Catalan administrations just by indicating your identity document (DNI, NIE...) and your mobile phone. When you identify yourself, you will receive a password on your phone so you can access the procedure or management.

The steps to follow to use idCAT Mobile:

1. Access the procedure or online management you want to do from the website of the responsible body with which you want to do the processing. You can do the procedure from the computer, from the mobile phone, from a tablet... but you will need the mobile phone to receive the code.

At the time of identification, one of these screens will appear:

identification process of VALID1 or VALID2

2. Select and indicate the identity document and mobile phone with which you are registered with idCAT Mobile and press "Use my idCAT Mobile" or "I have idCAT Mobile, continue".

identification process of VALID1 or VALID2

3. You will receive an SMS on your mobile in a few seconds (this code is for single use and expires after 10 minutes).

4. Enter the password of the received SMS in the "Enter the password" or "enter the code" section and press "Verify" or "Send".

identification process with the SMS of VALID1 or VALID2

Once done, you will access the procedure or management with the data you indicated when you signed up to idCAT Mobile.

5. If the procedure you are doing requires a higher level of security, you will be asked, in addition to the code received by SMS, to indicate the expiry date of the identity document associated with your idCAT Mobile.

indicate the expiry date of the identity document

Check the operation of your idCAT Mobile

If you want to confirm that your idCAT Mobile works correctly, you can try to identify yourself at the DEMO e-TRAM Testing Center (the procedures carried out have no legal validity).

Access the Generic Instance from the "Start" button and fill in the data as explained above. At the time of identification, one of these screens will appear:

identification process of VALID1 or VALID2

If you receive the SMS and can access, your idCAT Mobile is working correctly 🥳 🎉

Can you sign with idCAT Mobile?

Yes, applications and web pages can use the idCAT Mobile system as a signature mechanism if the provider of the procedure develops this functionality. The electronic signatures produced have legal value, and are suitable for actions with a medium level of security.

It should also be noted that the Mobile idCAT is an alternative mechanism to the use of digital certificates, which means that the same default functions cannot be performed, for example, a PDF cannot be signed.

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