If you have any specific doubts about the online management or procedure you are carrying out , you will have to contact the organization with which you were doing it. Consult the web address of the electronic headquarters of the bodies of Catalonia to get in touch.
idCAT Mòbil is an identification system that will allow you to do most of the management and procedures with the Catalan administrations just by indicating your identity document (DNI, NIE...) and your mobile phone. When you identify yourself, you will receive a password on your phone so you can access the procedure or management.
The steps to follow to use idCAT Mobile:
1. Access the procedure or online management you want to do from the website of the responsible body with which you want to do the processing. You can do the procedure from your computer, from your mobile, from a tablet... but you will need your mobile to receive the single-use code.
At the time of identification, the following screen will appear:
2. Indicate the identity document and the mobile phone with which you are registered in idCAT Mòbil and press "I have idCAT Mòbil, continue".
3 . You will receive an SMS on your mobile in a few seconds (this code is for single use and expires after 10 minutes). If you do not receive the SMS, you will be given the option to send the code by WhatsApp or call.
4 . Enter the code received by SMS, WhatsApp or call in the "enter the code" section and press "Send".
Once done, you will access the procedure or management with the data you indicated when you registered with idCAT Mòbil.
5 . If the procedure you are doing requires a higher level of security, you will be asked, in addition to the code received by SMS or WhatsApp, to indicate the expiry date of the identity document associated with your mobile idCAT.
If you want to confirm that your Mobile idCAT is working correctly, you can try to identify yourself on the e-TRAM test website (the procedures carried out have no legal validity).
Access the Generic Instance from the "Start" button and fill in the data as explained above. At the time of identification, one of these screens will appear:
If you receive the single-use code and can access, your mobile idCAT is working correctly 🥳 🎉
Yes, applications and web pages can use the mobile idCAT system as a signature mechanism if the provider of the procedure develops this functionality. The electronic signatures produced have legal value, and are suitable for actions with a medium level of security.
It should also be noted that idCAT Mobile is an alternative mechanism to the use of digital certificates, which means that the same default functions cannot be performed, for example, a PDF cannot be signed.
You might be interested in:
- Mobile idCAT registration (Face-to-face registration, internet registration and reasons for error during registration)
- How idCAT Mobile works and possible errors in use
- Differences between the Mobile idCAT and the Certified idCAT
- Manage your Mobile idCAT (Modification, Disconnection, Suspension...)
- How do I know if I am registered with idCAT Mobile?
- I have doubts about the idCAT Certificate