Important if you have changed your ID document
To change the identity document associated with your idCAT mobile ( for example from NIE to DNI ) you will have to go in person to request deregistration from an idCAT mobile Registration Entity and later you will be able to process the registration with the new document.
The way to modify the data will vary depending on whether or not you have access to the mobile number with which you registered for idCAT Mobile.
Below we explain how to do it in each case:
I have access to the mobile number I registered with
If you have access to the mobile number you registered with, press the option “Modify my idCAT Mòbil” on the “ idCAT Mòbil management website ” and identify yourself.
Once inside you can modify the following data:
- Mobile number
- Email address
I don't have access to the mobile number I registered with.
If you do not have access to the mobile phone you used to register, follow the steps according to your situation:
- A person I know has my mobile phone associated with idCAT Mòbil and I can't register
- A person I don't know has my mobile phone associated with idCAT Mòbil and I can't register
- I am registered with an old mobile phone that I no longer use and I need to modify my idCAT Mòbil.
You can also do any of these procedures in person, consult the idCAT Mobile Registration Entities of the Generalitat de Catalunya (OAC's of the Generalitat) where you can make the modification immediately.
You might be interested in:
- IDCAT Mobile registration (In-person registration, online registration and reasons for registration errors)
- How idCAT Mobile works and possible errors in use
- Differences between idCAT Mobile and idCAT Certified
- Manage your idCAT Mobile (Modification, Disconnection, Suspension...)
- How do I know if I am registered with idCAT Mobile?
- I have doubts about the idCAT Certificate