Through the renewal process, you will also be able to change the phone listed in the idCAT Mobile. If what has changed is the identity document, you will have to go to a idCAT Mobile Registration Entity .
If you received an email about the renewal of the idCAT Mobile with the subject Renew your idCAT Mobile you can click on both "Verify my identity" and "Renew my idCAT Mobile" and follow the steps of the wizard using the video-identification process.
Important note about compatibility : The browsers supported by the video-identification process are Google Chrome and Edge . Latest versions of Firefox block the camera permissions and do not allow to terminate it. |
Once the process is complete, your idCAT Mobile will have a higher level of security that will allow you to carry out any procedure with the Catalan administrations.
Alternatively, you can do the renewal process in person at a idCAT Mobile Registration Entity.