Attention! To request reactivation, the idCAT Mobile must be suspended .

If you suspended your idCAT Mobile and now want to have it active again, you can do it here.

Make the request by attaching a photo on both sides of your identity document using the following form:

Form to reactivate my suspended idCAT Mobile

Important: The reactivation procedure is not automatic and we manage it from Monday to Friday, from 8 a.m. to 7 p.m., except holidays.

If your idCAT Mobile is not suspended you cannot request reactivation. In this case, you may be interested in the following supporting content:

If you do not know how to proceed in your case, contact us so that we can help you resolve your query or specific incident.