The suspension request disables your mobile idCAT. It is a very exceptional procedure that should only be requested in case you suspect that someone is impersonating you and can take actions before the Administration without your consent.
In the event that your mobile phone has been stolen or lost, it is more advisable to choose to cancel the SIM card, instead of requesting suspension. Afterwards, you will always recover the same phone number and you can continue using idCAT Mòbil.
If you want to continue with the suspension request, you can request it by filling out the suspension form indicating the following information:
- Identification document number
- date of birth
- Identification document valid until...