| Attention! To request reactivation, the mobile idCAT must be suspended.|
If you suspended your mobile idCAT and now want to have it active again, you can do it here.
The procedure for lifting or reactivating the suspension is not automatic, we manage it from Monday to Friday, from 8 a.m. to 7 p.m., except holidays.
Make the request by attaching a photo on both sides of your identity document through the following form:
Form to reactivate my suspended mobile idCAT
If your mobile idCAT is not suspended, you cannot request reactivation. In this case, you may be interested in the following supporting content:
- How to register for idCAT Mobile?
- How can I suspend my mobile idCAT?
- How can I unlink my mobile number from a Mobile idCAT?
- How to modify the Mobile idCAT and other managements
If you do not know how to proceed in your case, contact us so that we can help you resolve your query or specific incident.